b444's Privacy Policy
This policy explains in detail how the personal information you provide when registering and using the b444 platform is collected, stored, and kept secure.
Last updated: January 2025 — This policy is reviewed periodically and updated as needed.
Introduction and Applicability
b444 treats its users' personal information with the utmost seriousness. This Privacy Policy ("Policy") applies to b444's website, mobile application, and all related services. The purpose of this Policy is to clearly inform you what types of information we collect, why we collect it, and how it is used.
By using b444's services, you are considered to have agreed to the terms of this Policy. To learn about the detailed terms of service, please read our Terms and Conditions.
b444's services are intended for individuals aged 21 and above. We do not knowingly collect information from minors. If a minor has used our services, please contact us.
What Information We Collect
b444 collects two types of information — information provided directly by you, and information collected automatically through your use of the service.
2.1 Directly Provided Information
During registration and account management, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Bank account or mobile wallet details (for bKash, Nagad, Rocket, Upay, etc.)
- National ID card or other identity verification documents (where applicable)
2.2 Automatically Collected Information
When you use the b444 platform, the following information may be stored automatically:
- Device type, operating system, and browser information
- IP address and geographic location (country and region)
- Site visit time, browsing history, and page visit data
- Cookie and session data
- Betting and gaming activity logs
Purpose of Information Use
b444 uses collected information for specific purposes. We never use your information for unnecessary or unrelated purposes.
- Account Management and Identity Verification: To complete the registration process and confirm your identity.
- Financial Transaction Processing: To process deposits and withdrawals and to prevent fraudulent activity.
- Customer Support: To help resolve your issues via live chat or email.
- Security and Fraud Prevention: To identify suspicious activity and ensure platform security.
- Promotional Communications: To send information about bonuses and offers, subject to your consent.
- Analysis and Improvement: To improve platform performance and enhance the user experience.
- Responsible Gaming Monitoring: To detect excessive play patterns and provide necessary support.
Cookie Policy and Tracking
The b444 website and application use cookies and similar technologies. Cookies are small data files stored on your device that help improve the quality of the service.
4.1 Types of Cookies
- Essential Cookies: These are required to maintain login sessions and keep core functionality running.
- Functional Cookies: Used to remember your preferences and language settings.
- Analytics Cookies: Help analyse site traffic and user behaviour.
- Marketing Cookies: Used to display relevant advertisements and promotional messages.
4.2 Cookie Control
You can disable cookies from your browser settings. However, disabling essential cookies may affect some site functionality.
Sharing Information with Third Parties
b444 never sells your personal information. However, information may be shared with specific third parties in the limited circumstances below:
- Payment Processors: Only the necessary information is shared to process transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
- Game Providers: Minimum necessary information may be shared with studios such as Evolution, Pragmatic Play, and JILI to provide gaming services.
- Technology Service Providers: Contracted companies providing server hosting, cybersecurity, and analytics services.
- Legal Obligations: Information may be provided under a court order or direction from a legitimate authority.
Outside of the above cases, we do not share your information with third parties, and all partner companies operate under strict confidentiality agreements.
Data Security and Protection
b444 has implemented industry-standard technical and organisational measures to protect your information.
6.1 Technical Safeguards
- Data transfers are secured through SSL (Secure Socket Layer) encryption.
- Passwords are stored using industry-standard hashing algorithms — no employee can view your password.
- Firewalls, intrusion detection systems, and regular security audits are in place.
- Payment information is protected with the highest level of encryption.
6.2 Access Control
Only authorised b444 staff can access your information, and only for necessary reasons. All staff work under confidentiality agreements and receive regular training on data protection.
Data Retention Period
b444 retains your information for as long as your account is active and, after that, for a set period as required by law and business needs.
- Account Information: Retained for a specified period after account closure as required by applicable law.
- Transaction Records: Financial information is kept for as long as necessary to meet legal obligations.
- Communication Logs: Records of customer support conversations are retained for a limited period for the purpose of resolving issues.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are deleted after a set expiry period.
After the required period, b444 securely deletes or anonymises your information.
Your Rights and Controls
As a b444 user, you have the following rights over your own information:
- Right to Access: You have the right to know what information we hold about you.
- Right to Correction: You can request that incorrect or incomplete information be corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted — however, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain cases you may request that the use of your information be limited.
- Right to Opt Out of Marketing: You may request to stop receiving promotional messages at any time.
To exercise these rights, contact b444 directly. Our team is available 24/7 via live chat and email to assist in both Bengali and English.
Responsible Gaming and Data
b444 monitors play patterns to promote responsible gaming. If unusual or excessive betting patterns are detected, we may reach out to the relevant user. This monitoring is done for your protection.
For support in dealing with gaming-related issues, see b444's Responsible Gaming Guidelines, which include details on setting deposit limits and taking temporary breaks.
Changes to This Policy
b444 may amend this Privacy Policy as needed over time. If significant changes are made, we will send a notification to your registered email or mobile number and clearly announce it on the platform.
Continued use of the service after an update will be taken as consent to the new policy. We therefore recommend reviewing this page regularly.
For a detailed look at b444's overall rules, you can also visit our About Us page.
Contact Us
If you have any questions or complaints about this Privacy Policy, please contact b444:
- Live Chat: 24/7 direct support — in Bengali and English
- Email: [email protected]
For answers to common questions, visit our FAQ section — it covers common questions about accounts, payments, and security.